General-English.com

Privacy Policy

This Privacy Policy sets out the principles governing the processing of information relating to you, including personal data and cookies.

1. General Information

This policy applies to the website available at:
general-english.com

The operator of the website and the Data Controller is:
“Cambridge” School of English sp. z o.o.
ul. Widok 10/LU 1, 00-023 Warsaw, Poland

Contact email address:
office@cambridge.com.pl

The Operator is the Controller of your personal data with regard to data voluntarily provided within the Service.

Personal data is processed for the following purposes:

  • newsletter distribution
  • operation of the comment system
  • online chat communication
  • handling enquiries submitted via forms
  • provision of ordered services
  • presentation of offers or information

The Service collects information about users and their behaviour in the following ways:

  • through data voluntarily entered in forms and stored in the Operator’s systems
  • through the use of cookies stored on users’ end devices

2. Selected Data Protection Measures

  • Login areas and personal data input forms are secured using SSL encryption. This ensures that personal data and login credentials are encrypted on the user’s device and can only be read on the destination server.
  • The Operator periodically changes administrative passwords.
  • The Operator regularly performs data backups to ensure data protection.
  • The Operator ensures regular updates of all software used for processing personal data, including system components and dependencies.

3. Hosting

The Service is hosted (technically maintained) by:
LH.pl

4. Your Rights and Additional Information on Data Processing

In certain situations, the Controller may transfer your personal data to other recipients where necessary for the performance of a contract or to fulfil legal obligations.

Such recipients may include:

  • postal service providers
  • payment service providers
  • online chat service providers
  • authorised employees and collaborators
  • marketing service providers acting on behalf of the Controller

Personal data is processed no longer than necessary for the purposes specified under applicable legal provisions (e.g. accounting regulations).
Marketing-related data will not be processed for longer than 3 years.

You have the right to:

  • access your personal data
  • rectify your data
  • request deletion of your data
  • restrict processing
  • request data portability

You also have the right to object to processing based on the legitimate interests of the Controller, including profiling, unless there are overriding legitimate grounds for processing, such as the establishment, exercise, or defence of legal claims.

You have the right to lodge a complaint with the supervisory authority:
President of the Personal Data Protection Office (UODO)
ul. Stawki 2, 00-193 Warsaw, Poland

Providing personal data is voluntary but necessary for the use of the Service.

Automated decision-making, including profiling, may be applied for the purpose of providing services and conducting direct marketing.

Personal data is not transferred to third countries (outside the European Economic Area).

5. Information in Forms

The Service collects information voluntarily provided by users, including personal data.

The Service may record connection parameters (e.g. timestamp, IP address).

In certain cases, the Service may store information linking form data with the user’s email address. In such cases, the email address may appear within the URL of the page containing the form.

Data provided in forms is processed for purposes resulting from the specific function of the form, including:

  • handling service requests
  • business contact
  • service registration

Each form clearly indicates its purpose.

6. Administrator Logs

Information regarding user activity within the Service may be logged.
This data is used for administrative purposes.

7. Key Marketing Techniques

The Operator uses statistical analysis tools, including Google Analytics (Google LLC, USA).
No personal data is transferred — only anonymised data is processed.
This service uses cookies.

Users may manage their preferences via:
https://www.google.com/ads/preferences/

The Operator uses remarketing techniques to tailor advertising content to user behaviour.
No personal data is transferred to advertising providers.

The Operator uses the Facebook Pixel (Meta Platforms Inc., USA).
Facebook processes data independently as a separate controller.
The Operator does not transfer additional personal data to Facebook.

The Service may use automation tools (e.g. sending emails based on user activity), provided the user has consented to receive marketing communications.

8. Cookies Information

The Service uses cookies.

Cookies are IT data, in particular text files, stored on the user’s device and used for operating the Service.

Cookies typically contain:

  • the website name
  • storage duration
  • a unique identifier

Cookies are used for:

  • maintaining user sessions (so users do not need to log in repeatedly)
  • marketing purposes described above

Two types of cookies are used:

  • session cookies (temporary)
  • persistent cookies (stored for a defined period or until deleted)

Web browsers allow cookies by default. Users may change their settings, delete cookies, or block them entirely.

Limiting cookies may affect some functionalities of the Service.

Cookies may also be used by third-party partners, including:

  • Google (Google LLC, USA)
  • Facebook (Meta Platforms Inc., USA)
  • Twitter (Twitter Inc., USA)

9. Managing Cookies

Users can modify cookie settings via their browser.

Disabling cookies necessary for authentication, security, or user preferences may limit or prevent the use of the Service.

Instructions for managing cookies are available in browser documentation for:

  • Edge
  • Internet Explorer
  • Chrome
  • Safari
  • Firefox
  • Opera

Mobile devices:

  • Android
  • Safari (iOS)
  • Windows Phone
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